JHB Company — Privacy Policy
Last Updated: August 01, 2026
At JHB Company (“JHB Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit jhb-company.shop, purchase our products, use our educational resources, or communicate with us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information you voluntarily provide when you:
- Create an account
- Place an order
- Purchase products
- Contact us
- Request customer support
- Subscribe to communications
- Submit a contact or inquiry form
- Request a return or refund
- Participate in promotions or surveys
This information may include:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account information
- Order history
- Product information
- Customer service communications
- Other information you voluntarily provide
2. Payment Information
Payments made through our website may be processed by third-party payment providers such as Stripe.
JHB Company does not intentionally store complete credit card numbers, CVV codes, or other sensitive payment credentials on its own servers.
Payment providers may collect and process payment information necessary to authorize transactions, prevent fraud, process refunds, and maintain payment security.
3. Automatically Collected Information
When you visit our website, certain information may automatically be collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- General website usage information
This information may be used to maintain website security, troubleshoot technical issues, and improve website performance.
4. Cookies
JHB Company may use cookies and similar technologies to improve your website experience.
Cookies may be used to:
- Maintain shopping cart information
- Remember preferences
- Maintain login sessions
- Improve website functionality
- Analyze website traffic
- Improve website performance
- Support website security
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Deliver products
- Provide customer support
- Send order confirmations
- Provide shipping updates
- Process returns and refunds
- Maintain customer accounts
- Improve our website
- Improve our products and educational experiences
- Prevent fraud
- Maintain website security
- Respond to inquiries
- Send marketing communications where permitted
- Comply with applicable laws
- Resolve disputes
- Enforce our policies
6. Educational and STEM Experiences
JHB Company aims to make biology and science learning more engaging, interactive, and accessible through educational games and STEM-focused experiences.
Our educational resources are designed to encourage curiosity, creativity, learning, and discovery.
We do not intentionally request unnecessary personal information from children. Parents, guardians, educators, and other authorized users should ensure that use of our educational resources complies with applicable laws and requirements.
7. Sharing Information
We may share information with trusted service providers when reasonably necessary to operate our business, including:
- Payment processors
- Shipping providers
- Hosting providers
- Email service providers
- Analytics providers
- Fraud prevention services
- Customer support providers
- Professional advisers
- Government authorities when legally required
We do not sell personal information as a normal part of our business operations.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain information for as long as reasonably necessary for purposes including:
- Processing orders
- Providing customer support
- Maintaining business records
- Accounting and tax requirements
- Fraud prevention
- Resolving disputes
- Complying with legal obligations
When information is no longer required, we may delete, anonymize, or securely dispose of it where appropriate.
10. Marketing Communications
Where permitted by law, we may send promotional communications regarding:
- New products
- Educational resources
- STEM experiences
- Promotions
- Special offers
- Company updates
You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the email or by contacting us.
Transactional communications such as order confirmations and shipping notifications may still be sent when necessary.
11. Children’s Privacy
JHB Company recognizes the importance of protecting children’s privacy.
Our website is not intended to knowingly collect unnecessary personal information from children.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review their applicable privacy policies before providing personal information.
13. Your Privacy Rights
Depending on applicable law, you may have rights to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where applicable
- Opt out of marketing communications
- Ask questions about our privacy practices
To make a privacy request, contact us using the information below.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.
15. Contact Us
JHB Company
Address: 914 Peachtree Dr, Moscow, ID 83843, USA
Phone: +1 (208) 596-3267
Email: info@jhb-company.shop
Website: jhb-company.shop